Executive Director of the Tutoring and Academic Support Center

Executive Director of the Tutoring and Academic Support Center

San Francisco State University

Position Summary

Under the general direction of the Associate Dean of Undergraduate Education, the Executive Director of the Tutoring and Academic Support Center (TASC) is responsible for providing strategic leadership, organization, and planning for the academic support services, activities, and programs available to students at San Francisco State University. TASC, a new center for learning assistance and academic support, will open in January 2020. With an emphasis on peer instruction in writing, math, science, business, oral communication, and critical thinking, TASC supports student learning and success. The Executive Director will play an integral role in the launch and development of the center. The Executive Director must be a dynamic, committed, and equity-minded educator with the vision and knowledge to lead and advance the center. TASC is a student support unit within the Division of Undergraduate Education and Academic Planning (DUEAP). The Executive Director works with students, faculty, and staff to further the mission and vision of TASC in alignment with both the mission of San Francisco State University and the mission of DUEAP.

The Executive Director supervises the center’s daily operations and partners with students, faculty, and staff to ensure that the planning, implementation, and evaluation of academic support programs, resources, and tools meets the needs of the campus community. In addition, the Executive Director builds effective partnerships with academic departments and works in collaboration with other programs on campus that offer academic support including but not limited to the Disability Programs and Resource Center, Division of Equity and Community Inclusion, Undergraduate Advising Center, Career Services and Leadership Development, Supplemental Instruction, Educational Opportunity Program, Metro College Success Program, Student Outreach and Academic Retention, college-based resource centers, and the Library.

The Executive Director directly supervises five faculty directors, rotating faculty fellows, two staff members, and indirectly oversees the work of 70-90 student employees. This position is also responsible for hiring, training, assessment, budgetary management, and marketing the center and its services to the campus community. It is essential that the Executive Director remain current on research and best practices in tutoring and academic support, applying this knowledge towards continual program improvement and development.

Required Qualifications

  • Master’s Degree.
  • A minimum of three years of experience in program coordination, administration, leading academic support services, or university-level teaching.
  • Experience in planning, coordinating and executing projects, working with multiple stakeholders.
  • Knowledge of and experience with budgetary planning, development, and management.
  • Knowledge of current and developing trends in tutoring and academic support services.
  • Knowledge of the theory and the practice of tutoring.
  • Experience delivering tutoring and academic support to underrepresented, low-income and first-generation college students and developing programs to support the needs of this population.
  • Extensive experience in hiring, supervising, effectively working with, and retaining a diverse group of professionals in a higher education environment.
  • Ability to use conflict resolution skills and professional communication when resolving complex issues and de-escalating challenging interactions.
  • Experience working with faculty, staff, and administrators to develop and deliver effective academic support programs and services.
  • Experience in developing student tutors through creating and leading tutor education and training.
  • Strong communication skills (writing, speaking, listening and presenting) and the ability to apply these skills to communicate effectively with multiple constituents and stakeholders.
  • Excellent organizational and time management skills and the ability to work independently to meet deadlines and goals.

Additional Details: The anticipated salary for this position is $90,000-$97,000 annually. The position is open until filled. For full job description, list of qualifications, and instructions on how to apply, please go to http://hr.sfsu.edu/Employment_HRMS/employment/jobs

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